Shipping policy

Last Updated: July 8, 2026

At ZOYZA, we aim to deliver every order quickly and securely across Pakistan.

Delivery Areas

We currently ship to all major cities and regions across Pakistan.

Order Processing

  • Orders are processed within 24 hours after confirmation.

  • Orders placed on weekends or public holidays are processed on the next working day.

Delivery Time

Estimated delivery times:

  • Major Cities: 2–4 business days

  • Other Areas: 3–7 business days

Delivery times may vary due to weather conditions, public holidays, or courier delays.

Shipping Charges

  • Shipping charges are calculated at checkout.

  • Free shipping may be offered during promotional campaigns or on qualifying orders.

Order Tracking

Once your order is dispatched, you will receive tracking information via SMS, email, or WhatsApp (where available).

Failed Deliveries

If our courier cannot deliver due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, your order may be returned to us. Additional shipping charges may apply for re-delivery.

Contact

Email: care.zoyza@gmail.com

Phone: +92 312 8789726

Instagram: @zoyza.club