Privacy policy

Last Updated: July 8, 2026

At ZOYZA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

1. Information We Collect

When you use our website, we may collect the following information:

Full name
Email address
Phone number
Shipping and billing address
Order details
Payment information (processed securely through trusted payment providers)
Device information, browser type, IP address, and cookies

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Confirm and manage your orders
Send shipping updates and order notifications
Improve our website and customer experience
Prevent fraud and unauthorized transactions
Send promotional emails or exclusive offers (only if you choose to receive them)

3. Payment Security

ZOYZA does not store your debit or credit card information. All online payments are processed securely through trusted third-party payment providers using industry-standard security measures.

4. Cookies

Our website uses cookies to:

Remember your preferences
Improve website performance
Analyze website traffic
Provide a smoother shopping experience

You can disable cookies through your browser settings; however, some features of the website may not function properly.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted third-party service providers when necessary to:

Deliver your orders
Process payments
Operate and improve our website
Comply with legal obligations

These partners receive only the information required to perform their services.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. While no method of online transmission is completely secure, we continuously work to keep your information protected.

7. Marketing Communications

If you subscribe to our newsletter or promotional messages, you may receive updates about new collections, exclusive drops, and special offers.

You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.

8. Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Request deletion of your personal information where applicable
Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised "Last Updated" date.