Return & Exchange Policy

At Zoyza, we want you to be happy with your purchase.

  • 14-Day Window: Contact us within 14 days of receiving your order to request a return or exchange.

  • Item Condition: Each request is assessed individually.

  • Wrong or Defective Items: We will review the issue fairly and help find an appropriate solution.

  • Shipping Charges: Return and exchange charges depend on the reason for the request.

  • Exchanges: Subject to product availability.

Please contact us before sending any item back.

Email: care.zoyza@gmail.com

Our customer service team is available 24/7.